Question: How does the SATC source its photographers?
Answer: The SATC has a panel of photographers that are chosen through a tender process.
Question: How do I become a photographer on the SATC panel?
Answer: Please sign up to the South Australia Tender and Contracts website.
Question: Where can I download images/video of South Australia?
Answer: The South Australian Tourism Commission’s Media Gallery is an online resource available to media and the travel trade, media, tourism operators and industry, for use in the positive promotion of South Australia as a destination. Images and most video materials are supplied free of charge. Imagery cannot be supplied for commercial products e.g. postcards for sale. To access items within the Media Gallery, you will need to register to create an account (go to Q. How do access the SATC Media Gallery?).
Question: How do I sign up for the South Australia Media Gallery?
Answer: To access a range of images and video via the Media Gallery, you will need to register first via media.southaustralia.com/user/register.me. Please fill out and submit the online registration form, being careful to accurately outline your initial project details, which are required for us to determine if you will be approved access to the Media Gallery. You will receive email notification when your registration has been processed (usually within 24 hours). If your registration has been successful, you will then be able to login and view permitted Media Gallery materials.
Note: If you have not accessed your user account since the Media Gallery upgrade, 2 March 2016, you must register again.
Question: How can I get permission to use images/videos via the SATC Media Gallery?
Answer: To access items within the Media Gallery, you will need to register to create an account (see above question). Once successfully registered and logged in, permission to use images/videos (items) is obtained via an orders process. You will then need to fill out some information under “Project Details”, whereby outlining the detail of intended use of the materials in your order. Be sure to address how you will be promoting South Australia as a tourism/travel destination. The more information you provide the easier it is for us to assess your request. Once you have filled out the required details, you can submit you order for processing. You will not be able to download any items until your order has been administered and approved (usually within 24 hours). If insufficient detail was provided we will attempt to contact you (via phone or email address provided in your account) to request additional information, which delays the approvals process.
Question: When completing an order, what do I need to include under “Project Description”?
Answer: The “Project Description” (within the project details of your order) must adequately explain how your project will promote South Australia as a tourism/travel destination. This criteria forms part of the Terms and Conditions for use. The more information you provide the easier it is for us to assess your request. If sufficient detail has not been provided we will attempt to contact the user (via phone or email address provided) to request additional information, which delays the approvals process.
Question: How many times can I use an image once I have received approval?
Answer: Approved images must only be used for the purpose outlined in your project details associated with the approved order. All Media Gallery Material is protected by copyright and must be reordered for any subsequent projects whether similar or different to your original project.
Question: Can I share images with another person for discussion/ review prior to finalising my order?
Answer: If you are a registered user and are signed into the Media Gallery, you can create a ‘Lightbox’ – a feature allowing you to add selected images and video items into, and then email the Lightbox to others for them view. Note: Lightbox’s can only be shared with others who are registered on the Media Gallery, as they will need to login to access the Lightbox link.
Question: I have some images/video that I think would be great to promote my business and/or SA as a tourism destination – What do I do?
Answer: If you are a tourism operator, local business, or perhaps photographer (amateur or professional), and have some images and/or video that you think would be beneficial to have on the SATC Media Gallery – we welcome you submit your visuals to email@example.com for possible inclusion on the Media Gallery.
Question:What sort of images/videos do you look for to be included on the SATC Media Gallery?
Answer: We love images that showcases people experiencing what SA has to offer, action shots. Images that tell a story and are emotive so you really know what SA is about.